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General Terms and Conditions

 These General Terms and Conditions (hereinafter referred to as the "GTC") are subject to the rights and obligations of Szauna Bau 84 Kft. (hereinafter: "Service Provider") and the Customer (hereinafter: "Customer") using the Electronic Commerce Services offered by Service Provider through his website (Service Provider and Customer hereinafter jointly referred to as "Parties"). The GTC applies to all legal transactions and services that are made, regardless of whether it is performed from Hungary or abroad, by the Service Provider or its Contributor.

1. General information, the conclusion of a contract between the Parties

1.1. This GTC apply to all electronic commerce services provided in Hungary, which are made through the electronic store (hereinafter: "Webshop Szaunabau"), located at (hereinafter referred to as the "Website"), and this GTC covers all commercial transaction in the territory of Hungary, which is established between the Parties specified in this Agreement. Purchasing in the Szaunabau Webshop is governed by the Law CVIII/2001 on e-commerce services, certain aspects of services connected to the information society. ("Ektv.").

 1.2. Purchase at Szauna Bau's Webshop is possible by ordering electronically, as defined in this GTC.

1.3. A significant part of Szauna Bau Webshop services is available to all users without registration. However, some services have been made for registration (and then entry), which is entitled to anyone under the terms of the GTC.

 1.4. The Service Provider accepts the Customer's order electronically, informing the Client of the details of the order.

 After the order has been delivered, it can be modified and canceled free and without any consequences until its completion, except for orders as per paragraph 5.2. This is possible by phone and e-mail.

1.5. A contract between the parties is considered not a written contract. The Service Provider does not remove the contract, it is no longer available. The Service Provider only keeps the bill of lading and accounting documents.

1.6. The possible languages of the contract are Hungarian and English.

1.7. Customer Service: Szauna Bau 84 Kft.

Customer service office location: 2096 Üröm, Fő u. 1.

Customer Service Hours:

Monday to Friday: 08:00–16:30

Phone: +36204294745

Internet address:


Tax number: 11056892-2-13

2. Registration

2.1. Under Registration menu on the Home page, you can register by filling in the form at the site. By registering through the Website, the Customer states getting acquainted with and acceptance of the terms and conditions published on this GTC and those of the Data Protection (Private Policy) published on the Website, and agrees to the Data Processing contained in the Private Policy Statement.

2.2. The Service Provider shall not be liable for any delays or for any other problem or error due to the erroneous and/or inaccurate data provided by the Customer. The Service Provider shall not be liable for any damages arising therefrom if the Customer forgets his or her password or it becomes available to any unauthorized person for any reason not attributable to the Service Provider. The Service Provider treats each registration as an independent customer. To change previously recorded data, after logging in, you can access the Personal Profile menu, where can also view the details of previous orders. The Service Provider shall not be liable for damages resulting from the change of the registered data by the customer and for no fault of its own.

3. Ordering

3.1. The essential features and characteristics of the goods to be bought can be learned from the product page of the specific article. It is considered to be a contractual performance from the Service Provider if the product has more favorable, more advantageous properties than the information provided on the website or in the instructions for use. If you have any questions about the goods before purchasing, our customer service is willingly at your service. The instructions for use of the product we sell – where this is required by law – is attached to the product. If you do not accidentally receive the compulsory instructions for use with the goods, please contact our customer service immediately – before making the goods available – and we remedy the problem. If you need more information about the quality, use, usability of any merchandise contained in our Webshop, please contact our customer service, details of which can be found in section 1.5.

3.2. The purchase price is always the gross amount indicated next to the selected product, which already includes the general sales tax (VAT). The purchase of the products does not include the cost of shipping.

3.3. The Service Provider reserves the right to change the prices of products which can be ordered from the Website by the effect that the amendment will enter into force simultaneously with the appearance on the Website. The amendment does not negatively affect the purchase price of the products already ordered. When the Customer initiates payment through an online bank card, We can’t refund money for a price drop occurred during the period between the sending of the electronic payment note and the receipt of the product. The online payment transaction security check takes a minimum of 24 hours, and the product can only be received after that.

3.4. If in spite of all the Service Provider's carefulness, a defective price will be placed on the Webstore's interface, especially with regard to the obviously incorrect price of 909 or 919 Ft, which is significantly different from the generally accepted or estimated price of the product, or due to a possibly system error, the Service Provider shall not be obliged to deliver the product at a defective price but may offer the delivery at a reasonable price, in the knowledge of which the Customer can stop his purchasing intent.

3.5. The order is accepted only and only by the Service Provider through his website if the Customer completes correctly all the fields required for the order. The Supplier is not liable and does not assume any responsibility for any delivery delays and other problem, errors due to Customer's misrepresentation and/or inaccurate ordering data. The pictures shown are occasional illustrations, and any deviations from them may not be the responsibility of the Service Provider. If Customer considers right the quantity of products placed in the basket, checked the total amount and decided to purchase them, then you can do so by clicking on the button 9Finance9. Then you have the option to choose whether you want to sign up as a Registered Client or want to register as a new Customer, or you may want to buy it without registration. If you have previously purchased as a Registered Customer on the Service Provider's website, enter the email address and password you entered during your previous registration. If you want to register as a new Customer, you will be given the needed information for the purchase that will be stored in the system. When purchasing without a registration, the Customer will enter the billing and delivery address.

As a next step in the purchase, Customer chooses the appropriate delivery method (personal pickup or courier service) and payment method (cash on delivery (c.o.d.), bank card, bank transfer, cash). If the Customer agrees with the content of the order, then click on the "Order" button to submit the order.

 3.6. We inform Customers that they can check their current order information before finalizing the order and, if necessary, press the "Back" button to improve it.

 3.7. After receiving the Customer's purchase offer (order), the Service Provider must confirm the purchase by electronic mail (e-mail), which is not considered, however, an e-mail accepting the Customer's offer. If this confirmation does not arrive to Customer within 24 hours of sending the offer, the Service Provider's offer obligation, or any obligation of the Client will be automatically terminated without any further conditions.

 4. Delivery and Payment Terms

4.1. If the Service Provider announces a free-of-charge delivery, the following rules are applicable:

The Service Provider carries the goods ordered and requested to be delivered to the house, free of charge with his own means of transport or courier service, if the gross value of the given order reaches the amount of free-of-charge delivery, published currently on the Website. In the case of orders marked with delivery with an insufficient charge for free shipping, the freight charge shall be borne by the Customer in such a way that the freight charge is shown on the invoice. If more than one order is received from the same Customer on the same day, they will be considered separately for the cost of the home delivery and only the orders that exceed the value for free shipping will be free of charge. If the Customer indicates at the time of the second order, and according to the Service Provider's feedback, there is still a possibility that the Service Provider may merge the orders, but there is no way to merge the already started packages. The Service Provider reserves the right to change the shipping fee by the effect that the modification will enter into force simultaneously with the appearance on the Website. The change does not affect the purchase price of the products already ordered.

4.2. The ordered product – upon o prior notice – can be received personally by the Client in the Service Provider's headquarters: 2096 Üröm, Fő u. 1.

4.3. The services ordered on the Website shall be fulfilled by the Service Provider at the place indicated on the order confirmation sent to the Customer by e-mail.

5. Right, way, and consequences of withdrawal

5.1. A person qualified as a consumer can withdraw from the order within eight working days without reason. This is the way in which Government Decree 17/1999. (II.5.) provides for contracts conclude between persons at distance. Customer may exercise his right of withdrawal from the day when the goods were taken over. The right of withdrawal may also be exercised in the case of personal receipt. The Client's withdrawal statement may be communicated to the Service Provider by telephone, postal or e-mail address indicated among the Service Provider's data. In the event of exercising the right of withdrawal, the Customer shall be responsible for returning the product at his own expense. The Customer can not return the product affected by the withdrawal to the Service Provider by cash-on delivery, the Service Provider fails to accept a c.o.d. return. In case of cancellation, Szauna Bau 84 Kft. may demand compensation from the consumer for damages resulting from misuse of the goods. In addition, Customer will not be chargeable for any other costs with respect to the cancellation.

Please always return the product to the headquarters of Szauna Bau 84 Kft.: 2096 Üröm, Fő u. first.

The Service Provider shall return the amount paid by the Customer to the Customer in full, as specified in the applicable laws, without delay, but no later than 30 days after the withdrawal.

5.2. Customer can not exercise his right of withdrawal:

in the case of a sale of a product that is linked to the Client's personality or produced on the Client's instructions or express request, or which, by its nature, can not be returned;

 • in other cases as defined by law.

6.Warranty, Guarantee

6.1. The Service Provider shall indicate the duration of the warranty for each product by not later than the date of guarantee provided by the Customer on receipt of the Product (Warranty Card). Customer is only entitled to claim his warranty rights in the case of presenting the guarantee card or the invoice issued to prove the payment at the time of receipt of the product by the Service Provider. The customer must prove the fact of the purchase without any doubt. In all cases, the warranty terms for each product warranty are governed by the warranty card.

 6.2. If the Client validates its replacement request within three working days of the delivery of the product due to a defect in the product, the Service Provider is obliged to replace the product, provided that the defect prevents its intended use.

6.3. The warranty obligation does not cover the fault the reason of which arises after delivery. Proof of this is borne by the Supplier. The warranty does not affect the Customer's warranty rights arising from law. The Customer can find out about the place of repair on the guarantee certificate of the respective product or on the Service Provider's customer service.

7. Liability

The information contained on the Website is in good faith, but is provided for informational purposes only, the Service Provider is not responsible for the accuracy and completeness of the information. Customer may use the Website exclusively at his own risk and accepts that the Service Provider shall not be liable for any material or non-material damages arising out of use, in addition to liability for intentionally, grossly negligent or criminal offenses, and in addition to liability for breach of contract threatening life, physical integrity and health.

 The Service Provider excludes any liability for the conduct of the users of the Website. The Customer is fully and exclusively responsible for his/her own conduct, the Service Provider in such a case fully cooperates with the competent authorities for the purpose of detecting infringements.

The pages of the service may include connections (links) that lead to the pages of other providers. The Service Provider shall not be responsible for the data protection practices and other activities of these providers.


8.1. The Website is copyrighted. The Service Provider is the copyright holder or the authorized user of all content on the Website, and of all content displayed in the provision of the services available through the Website: any copyright or other intellectual property (including, but not limited to, all graphics and other materials, layout and editing of the interface of the Website, used software and other solutions, ideas, implementation of it).

 9. Miscellaneous

9.1. The Service Provider is entitled to change the terms of this GTC at any time unilaterally. The Service Provider informs the users by e-mail about the changes and modifications before they come into effect. When the changes take effect, registered users must explicitly accept those when signing in to the page.

 9.2. The Contracting Parties are subject to the exclusive jurisdiction of the Central District Court of Buda to deal with any accidental disputes arising from this contractual relationship.

Budapest, November 1, 2013